Friday, October 12, 2007

Where's my purchase? - Part Two

Remember my earlier post that wondered where my mineral make-up had disappeared to? Well, the good folks at Everyday Minerals came back to me last week, saying that my shipment had probably gotten lost in the mail, and very kindly offering to refund me. *grin* I like how they promptly offered the refund without my asking for it, and that's customer service to me. (Or maybe they just didn't think it was worth it to re-process my order? LOL!)

Anyway, I asked if they could re-process my order again, since I really, really, really want to try out mineral makeup. That was last week, so hopefully in two weeks' time I'll be able to update that the package is with me, safe and sound!

3 comments:

Giddy Tiger said...

Hmm..not here yet eh? Yeah, I am all for great customer service too.

ParisB said...

Golly! That look a long time... waiting to read your views on it because I wasn't too enamoured.

rinnah said...

giddy tiger: It finally arrived today (19 Oct 07)! I can't wait to check it out. Hehehe.

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parisb: Yeah... no thanks to not receiving it the first time around. Well, it's here now, so I'll be reviewing it pretty soon!